Requirements for Viewing a Presentation

 

Microsoft Windows

  • Microsoft Windows 10
  • Microsoft Edge, Mozilla Firefox, or Google Chrome
  • Broadband Internet connection

Apple MacOS

  • Apple MacOS Mojave (version 10.14) and higher
  • Apple Safari, Mozilla Firefox, or Google Chrome
  • Broadband Internet connection

Apple iPadOS

  • Apple iPadOS 13 and higher
  • Apple Mobile Safari
  • Broadband Internet connection

Apple iOS

  • Apple iOS 12 and higher
  • Apple Mobile Safari
  • Broadband Internet connection

Android

  • Android 9 or later
  • Chrome browser

Linux

Mediasite supports on-demand and live presentation playback on Linux. In order to play back Mediasite content we recommend the following:

Login FAQ

Q: Site login displays "You are logged in on another device or browser. Click Confirm to continue. This will log you out elsewhere."

A: Click the "Confirm" button. If this does not log you out or if the system keeps displaying this prompt, make sure you are not logged in on multiple other browsers. A quick way to ensure this is to clear your cache. See below for instructions based on your browser.

Q: How do I clear my cache?

A: Chrome

  1. On your computer, close any chrome window you previously had open and then open a brand new Chrome window.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

A: Firefox

  1. Click the menu button and select "Settings."
  2. Select the Privacy & Security panel and go to the Cookies and Site Data section.
  3. Click the "Clear Data…" button. The Clear Data dialog will appear.
    • Cookies and Site Data and Cached Web Content should both be check marked.
  4. Click "Clear."

A: Microsoft Edge

  1. Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Privacy & services
  2. Under Clear browsing data, select Choose what to clear.
  3. Select "Cached images and files" and "Cookies and other site data" check box and then select Clear.

A: Safari

  1. From the home screen, Select Settings > Safari.
  2. At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
  3. Confirm when prompted.